A little while ago, I created a framework for performance solutions in L&D that was built around four simple questions about the problem to be solved, the people we’re creating for, the solution itself and what happens after it’s deployed. My intent was (and still is) to bring together a lot of good work that […]

A few years ago, I wrote a blog post where I shared 5 books every eLearning professional should read. I still stand by those suggestions but I’m adding this new selection for all learning professionals. The reason I’ve selected each of these books is because they’ve contributed to the evolution of the way I work. […]

I’ve said before that the role of learning and development is to support the people in our organisations who do the actual work. This isn’t to dismiss our work as unimportant but: We’re not on the phones speaking to clients. We’re not working outside in all weather conditions. We’re not growing the number of new […]

Another year begins. A fresh start. A new page. I’ve always liked this time of year because it feels like so much is possible. Looking back and last year is done and like the years before we can’t change what has happened. The past is in the past as they say. But this year is […]

In many organisations, the learning and development (L&D) area are known as the people who deliver information – mostly via courses – either online or in a classroom. Many of which are essentially nothing more than one-off, content dumps. We say that we want to be business partners and express our desire for a seat […]